1. Introduction

These Terms and Conditions ("Terms") govern the relationship between Tayla Gilson, ("the Trainer", "I", "me", "my") and any individual who engages my services ("the Client", "you", "your").

By booking a session, purchasing a package, or engaging my services in any capacity, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. These Terms apply to all services offered by Tayla Gilson at Gilson Gains, including but not limited to in-person personal training sessions, group sessions, online training programmes, and nutritional guidance.

If you do not agree to these Terms, you should not proceed with booking or engaging my services.

2. Services Offered

Tayla Gilson offers the following services:

2.1 In-Person Personal Training

Sessions are sold in blocks, with no minimum commitment period:

• 1 session per week — £50 per session (£200 per 4-week block, for 4 sessions)

• 2 sessions per week — £45 per session (£360 per 4-week block, for 8 sessions)

Full payment for the block is due in advance, before the first session of that block takes place. If payment for the next block is not received by the due date, no further sessions will take place until payment is made. 

2.2 Group Training Sessions

Group training sessions may be offered from time to time. Details, pricing, and specific terms applicable to group sessions will be communicated at the time of booking.

2.3 Online Training Programmes

Personalised online training plans and programmes may be provided digitally. These are tailored to the individual client and are for personal use only. They must not be shared, reproduced, or distributed to any third party.

2.4 Nutritional Guidance

General nutritional guidance and advice may be provided to support your training goals. Please note that nutritional guidance provided by the Trainer does not constitute medical or clinical dietary advice. Clients with specific medical conditions or dietary requirements should consult a qualified dietitian or their GP before acting on any nutritional guidance provided.

The Trainer reserves the right to modify, withdraw, or update any services at any time, with reasonable notice given to affected clients where possible.

3. Booking & Payment

3.1 Booking Process

All bookings are made directly with the Trainer via the website enquiry form, email, or WhatsApp. Bookings are not confirmed until payment has been received in full.

3.2 Payment Collection

Sessions are sold in blocks, paid via bank transfer.

Full payment for a block must be received before the first session of that block takes place. Clients should use their name and the block dates as the payment reference to ensure accurate tracking.

There is no minimum commitment period. Clients may choose to book a new block at the end of each period or stop at any time.

Payment on the day of a session is not accepted under any circumstances. The Trainer reserves the right to refuse or cancel a session where payment for that block has not been received.

3.3 Failed or Missed Payments

Where payment for a new block is not received by the date the previous block ends, no further sessions will take place until payment has been made in full. The Trainer will notify the client as soon as reasonably possible if a payment appears to be missing.

Repeated or unresolved payment failures may be treated as a breach of these Terms under Section 9.2 (Termination by the Trainer).

3.4 Pricing

Pricing for all services will be communicated to the Client prior to booking. The Trainer reserves the right to amend pricing at any time. Any price changes will not affect packages already purchased and paid for in full.

3.5 Package Expiry

Sessions are allocated in line with your chosen block and do not roll over to the next block. Sessions that are not attended, or are cancelled with less than 24 hours' notice, are forfeited and cannot be carried over or refunded. A goodwill carry-over of one session per block may be granted where genuine notice of more than 24 hours is provided, subject to the conditions in the Cancellation, Refund & Payment Policy. Planned absences and injuries are handled separately under Sections 3.6 and 3.7. 

3.6 Cancellations & Refunds

Cancellations, rescheduling, and refunds are governed by the Trainer's Cancellation, Refund & Payment Policy, which forms part of these Terms and is available in full on the Trainer's website.

3.7 — Planned Absences (Holiday):

Where a client is going to be away for one or more weeks (e.g. holiday), they are not required to purchase a block covering that period. No sessions or payment are due for weeks not booked.

Upon return, the client may purchase a new block as normal — including a shorter block (e.g. covering only the remaining weeks of the month) if preferred.

3.8 — Injury & Medical Suspension:

Where a client is unable to train due to injury or medical circumstances, the following will apply:

If the client is injured mid-block and has unused sessions remaining, those sessions will be held and made available to the client once they are ready to resume training. No further payment is required to use these held sessions.

If the client's current block has been completed (or no block is in progress) at the time of injury, the client is not required to purchase a new block during their recovery period. No sessions or payment are due for any period not booked.

The client must notify the Trainer as soon as reasonably practicable, provide reasonable evidence or notice of the injury, and give an estimated or confirmed return-to-training date where possible. The Trainer reserves the right to request medical clearance or an updated PAR-Q before resuming sessions following an injury.

4. Health, Safety & Medical Responsibility

4.1 PAR-Q Health Screening

Prior to commencing any training, all clients are required to complete a Physical Activity Readiness Questionnaire (PAR-Q). This is a standard health screening tool used to identify any conditions or risk factors that may affect the Client's ability to exercise safely.

By completing the PAR-Q and proceeding with training, you confirm that the information you have provided is accurate and complete to the best of your knowledge. It is your responsibility to disclose any and all health conditions, injuries, physical limitations, or medications that may be relevant to your training.

4.2 Medical Clearance

If your PAR-Q responses indicate that medical clearance is required, you must obtain written confirmation from a qualified medical professional that you are fit to participate in physical activity before any sessions can commence. The Trainer reserves the right to decline or suspend training until such clearance is provided.

4.3 Ongoing Duty to Disclose

You are responsible for informing the Trainer of any changes to your health, fitness, or circumstances that arise during the course of your training, including new injuries, illnesses, pregnancies, or changes in medication. Failure to disclose relevant information may result in sessions being suspended for your safety.

4.4 Training During Illness or Injury

The Trainer reserves the right to refuse to train any client who presents as unwell, injured, or otherwise unfit to exercise on the day of a session. This is for your safety and the safety of others. Where a session is refused on health and safety grounds, the Trainer will endeavour to offer a rescheduled session where possible.

5. Liability & Assumption of Risk

5.1 Inherent Risk

You acknowledge and accept that physical exercise carries an inherent risk of injury, illness, or adverse health effects. By engaging in personal training sessions with the Trainer, you voluntarily assume this inherent risk.

5.2 Trainer's Duty of Care

The Trainer will take all reasonable precautions to ensure that sessions are delivered safely, professionally, and in a manner appropriate to your individual fitness level and health status as disclosed. The Trainer holds public liability insurance and is qualified to deliver personal training services.

5.3 Limitation of Liability

To the fullest extent permitted by law, the Trainer shall not be liable for any injury, loss, damage, or adverse health outcome suffered by the Client during or as a result of training sessions, provided that:

• The Client completed the PAR-Q accurately and in full

• The Client disclosed all relevant health and medical information prior to and during training

• The Client followed the reasonable instructions of the Trainer during sessions

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by the Trainer's negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

5.4 Studio & Venue Liability

Sessions take place at commercial gym or third-party venues. The Trainer accepts no liability for any loss, damage, or injury arising from the condition, facilities, or equipment of any venue used. Clients are encouraged to familiarise themselves with the venue's health and safety procedures. 

6. Client Conduct & Responsibilities

6.1 Punctuality

Clients are expected to arrive on time for all scheduled sessions. Where a client arrives late, the session will still end at the originally scheduled time and the full session fee will be charged. The Trainer will not be held responsible for any reduction in session length resulting from the Client's late arrival.

Where a client arrives 15 minutes or more after the scheduled start time, the session will be considered forfeited in full. No refund, credit, or make-up session will be provided.

6.2 Conduct

Clients are expected to behave respectfully and professionally at all times toward the Trainer and any other individuals present at the training venue. The Trainer reserves the right to terminate a session or discontinue services immediately and without refund in the event of abusive, threatening, or inappropriate behaviour by the Client.

6.3 Personal Belongings

The Trainer accepts no liability for the loss, theft, or damage of any personal belongings brought to sessions by the Client.

6.4 Appropriate Attire & Equipment

Clients are responsible for arriving to sessions wearing appropriate sportswear and footwear. Where specific equipment is required for a session, the Trainer will advise in advance.

7. Intellectual Property

All training programmes, nutrition plans, session content, and materials created and provided by the Trainer are the intellectual property of Tayla Gilson. These materials are provided for the Client's personal use only and must not be shared, copied, reproduced, sold, or distributed to any third party without the prior written consent of the Trainer.

8. Confidentiality

The Trainer will treat all personal, health, and fitness information shared by the Client as strictly confidential. Such information will only be used for the purposes of delivering safe and effective training services and will be handled in accordance with the Trainer's Privacy Policy, available in full on the website.

9. Termination of Services

9.1 Termination by the Client

You may choose to discontinue your training at any time. Any refund on unused prepaid sessions will be handled in accordance with the Cancellation, Refund & Payment Policy.

9.2 Termination by the Trainer

The Trainer reserves the right to terminate the provision of services to any client at any time, with reasonable notice, in the event of:

• Breach of these Terms by the Client

• Non-payment or repeated late payment

• Behaviour deemed inappropriate, abusive, or threatening

• Any other circumstance that the Trainer reasonably considers makes continuation of the training relationship inappropriate

In the event of termination by the Trainer without cause, a pro-rata refund for any unused prepaid sessions will be offered.

10. Changes to These Terms

The Trainer reserves the right to update or amend these Terms at any time. Clients will be notified of any material changes, and the updated Terms will be made available on the website. Continued engagement with the Trainer's services following notification of any changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

If you have any questions about these Terms and Conditions, please contact: Tayla Gilson gilsongainspt@outlook.com